F.A.Q

Our services are available to anyone in need of transportation to healthcare facilities, including elderly individuals, patients with disabilities, or those who may not have access to reliable transportation. We work with healthcare providers, families, and patients directly.

Scheduling a ride is simple! You can contact us by phone, email, or use our online booking system. We recommend scheduling your ride at least 24 hours in advance to ensure availability, but same-day service may be available depending on the circumstances.

If you need to cancel or reschedule, please contact us as soon as possible. We ask that cancellations or changes be made at least 24 hours in advance to avoid any fees and to allow us to accommodate other passengers.

Yes! We provide wheelchair-accessible transportation to ensure that all passengers, regardless of mobility, can travel safely and comfortably.

Yes, all of our drivers undergo specialized training to handle medical transportation. They are trained in safety protocols, patient assistance, and emergency response to ensure a safe, comfortable, and stress-free journey for every passenger.

Our focus is on Non-Emergency Medical Transportation, but we also offer transportation for other healthcare-related needs, such as diagnostic testing or outpatient services. For special requests, please contact us directly to discuss how we can assist you.

We accept various payment methods, including credit/debit cards, insurance, Medicaid, and private pay. If you have any questions about payment options or insurance coverage, our team can help guide you through the process.

Atlas serves the state of Indiana only, with plans to expand to a location near you! If you are unsure whether we operate in your area, feel free to contact us for more information.

You can reach us via phone, email, or by filling out our online contact form. Our team is here to answer any questions or concerns you may have and assist you with your transportation needs.